Archive for May, 2009

This Week In Search 29/5/09

Friday, May 29th, 2009

calendarCan’t believe it’s that time again – the week’s are rushing past! Here’s the round up of the best blog posts/articles I’ve read this week…

Search Engines

Microsoft launched a new search engine called Bing - available to microsoft employees now, and to the rest of us oiks shortly. Just can’t wait? Take a look at Greg Sterling’s Bing v Google head to head.

Meanwhile over at Google, they’ve been working on a new communications tool called Wave. Google describe it as:

 ”…equal parts conversation and document, where people can communicate and work together with richly formatted text, photos, videos, maps, and more.”

SEO

Approaching international SEO is always tricky – SharkSEO has outlined 3 approaches to site structure for international SEO and the pros and cons of each – essential reading. 

Over at SEOmoz Rob Ousby looks at how to increase clicks on your organic listings via some careful crafting of the snippet which the search engines display in their results – SEO meets marketing – love it! 

Social Media

Is Social Media the marketing end-all? Doug  deGrood at Advertising Age isn’t convinced. An excellent opinion piece and well worth a read.

Marketing

I’m a massive fan of Malcolm Gladwell writer of Blink and The Tipping Point (incidentally if you haven’t already, do read his books). His latest article in the New Yorker explores How David Beats Goliath - i.e. how the underdog can win – even against the odds. It is a long article, but well worth a read.  

PPC

The pros and cons of bidding on clients own brand names is always up for debate. Over at Search Engine Journal, Brian Carter illustrates the value of brand PPC, giving a compelling argument backed up with some interesting stats, which might make you think again.

Aaaannnnd Finally, Friday’s Funny

This week I’ve been somewhat preoccupied with grammar and punctuation, hence this cartoon really tickled me (NB there’s a naughty swear word in the cartoon, so don’t click the link if you’re offended by such things). 

Hat tip to Ciaran for this. 

Have a lovely weekend :)

Image credit joyosity

The Truth About SEO

Thursday, May 28th, 2009

There are no short cuts. There are no ‘easy ways’ to make a living online. You cannot make it to the top of the organic search engine results for just $50 per month. There is no secret sauce.

truth

In every industry there are cowboys. Search is no different.

Sadly, many businesses are scammed because they get drawn in. They leave their common sense at the door.

So what is the truth about SEO?

1. You cannot buy an organic ranking on a search engine.

Even if you could, (which you can’t) you probably couldn’t afford it anyway. However, you can pay to advertise on search engines – this is called PPC or Paid Search. That’s what many of the $50 per month guys are actually offering. Alternatively, they may be offering you the opportunity to rank 1st organically for your brand name. You’ll probably find you already rank 1st for that anyway.

2. There’s no such thing as a Google / Yahoo / MSN Approved SEO

None of the major search engines offer training or qualifications in SEO. Anyone who claims to be Google / Yahoo / MSN approved or qualified is misleading you.

Somewhat confusingly, the major search engines do offer training in PPC or Paid Search, and, if you want to undertake PPC or Paid Search then by all means pick a qualified company or individual to run your campaign for you. Just be aware, that those qualifications they’re parading around have no bearing whatsoever on their SEO ability.

3. There are no guarantees

This is perhaps the most important point. Be extremely wary of anyone offering you guaranteed first page or first position rankings. Why?

Because there’s not an SEO on the planet who can control the search engine’s algorithms. And frankly, if you can’t control the algorithm, you can’t guarantee a ranking.

Search engines are understandably precious about the algorithms which they use to rank web pages. They have to be. They don’t share them. They make constant tweaks and refinements to try to return the most relevant results for users search queries. 

Many who offer guarantees are again actually just offering you the first place in the PPC or Paid Search listings - not the same thing at all.

 4. It makes no odds who you know at Google

Seriously. The notion that various Google employees sit around manipulating search results for their mates is nothing but a nonsense.

No one has a ’special relationship’ with anyone at Google. Well, actually – I’m sure they do – the guys and gals at Google have wives / girlfriends / husbands / boyfriends and so on, but that a different kind of  ’special relationship’, right?

 

It can be difficult to know who to trust and who to believe. Our advice? Read around the subject. Take the time to educate yourself and keep your wits about you. Oh, and if it sounds too good to be true -  it probably is.

 

Image credit Peter Blanchard

An Introduction to PPC – Part Three – Account Structure

Wednesday, May 27th, 2009

Welcome to part three of our introduction to PPC – not read part one or part two yet? Might be worth reading them in order… just sayin’ :)

So, to recap, we’ve given you a basic introduction, and looked at the planning stages to go through prior to tackling your PPC campaign. Today it gets exciting – we’re going to set up an account.

Now, as previously mentioned, all of the major search engines offer PPC. However, when you’re starting out we’d recommend you choose just one search engine to focus your activity on – you can always branch out later.

Now, we’d recommend you start with Google. Why? Well whilst the cost per click on Google is often higher than on the other search engines, Google does drive the most traffic, and has (for our money anyways), the most user-friendly interface. It’s also a lot easier to control your campaigns via Google.

Setting up an Adwords Account

Click here to sign up.

You first need to decide whether to go with the starter edition, or the standard edition. We’d recommend you go straight to the standard edition, as you then get the benefit of the advanced features. However, if you do decide to go with the starter edition, rest assured you can switch to the standard edition at any time.

You’ll be asked to choose a username and password for your Adwords account. Once you’ve done this you’ll find your self on the ’set currency preferences’ page.

Now, be careful – you can’t go back and change this afterwards!

Here you set the currency which you want Google to bill you in. Clearly, we’d recommend you choose your native currency – e.g. if you’re in the UK pick British Pounds Sterling (GBP).

Your account has now been created. It really is as easy as that.

Now you need to start thinking about how to structure your account. Don’t worry, for now you’ve just created an account – you’ve no campaigns running so you’re not spending any money.

 

Adwords Account Structure

In part two of the guide we talked a little about planning your PPC campaign. We were dealing with big picture stuff – namely:

  1. Key objectives – e.g. generate sales or enquiries, newsletter sign ups etc
  2. Checking your website & internal processes
  3. The price you’re willing (or able!) to pay per click
  4. Overall budget

Now we need to start thinking about the minutiae.

Again here I’d recommend that you plan your PPC activity offline rather than online. A well structured account will work far more effectively for your business, so it really is worth putting in the time now.

An adwords account is structured as follows:

There are three levels account, campaign and ad group. The diagram below shows the account structure and the settings that are applied at each level. In summary:

  1. Account - this is the top level, your adwords account has a unique email address & password for access purposes and your billing information.
  2. Campaign - A campaign is associated with your account. At the campaign level you set the daily budget, language & geographic targeting, distribution (where your ad is shown), when your ad is shown (e.g. particular days of the week, and timings) and if desired an end date.
  3. Adgroups – adgroup are associated with a campaign. At the adgroup level you select appropriate keywords and/or placements, set the bids for those keywords/placements, and create appropriate ads.

 

Now clearly every business is different, but we thought it might be useful to illustrate how you might go about structuring your account. We’re therefore using an imaginary business as an example:

Example Account Structure – Assured Insurance

Now Assured Insurance are an insurance broker. They offer insurance on a wide range of products, but for now just want to test the PPC market for taxi insurance.

They only wish to target English speakers, and in terms of geography they want to target the UK, but need to exclude the Channel Islands and the Isle of Man, as they do not offer insurance policies in these areas. They only want their ads to run Monday-Friday from 9am-5pm.

This example is pretty simple. One product, with clear geo-targeting and timings.

As such we can set this account up using just one campaign, and multiple adgroups – E.G.

 account-structure-illustration

Tips for Good Account Structure

Obviously every business will be different, but broadly speaking we’d recommend the following:

  1. You need a separate campaign for any product which you sell whereupon you want to either target a specific area or specific times/days of the week, as these settings can only be controlled at a campaign level, not at the adgroup level.
  2. Budgets are also set at a campaign level, so if you need to be able to control your daily spend between your various products, set them up as campaigns. NB this is particularly pertinent if one product yields a greater return than another.
  3. Try to future-proof your account – is it conceivable that you might want greater control over how your advertise certain products? Then set them up as separate campaigns.

That’s not to say that the rule is one campaign per product – you might consider theming – e.g. if your business sells flower seeds and bulbs you might have ‘Roses’ as a campaign, then have separate adgroups for each particular variety of rose.

Or if you run a job website, you might consider having a campaign for ‘Marketing’ jobs, then have seperate adgroups for key job titles – e.g. marketing assistant, marketing exec, marketing manager, marketing director and so on. Ultimately it’s comes down to whatever is best for your business.

We’ll leave it there for today, in our next post we’ll be talking about keyword research and creating adgroups – hope you’ll swing by and take a look…

This Week In Search 22-5-09

Friday, May 22nd, 2009

Well hello there!

Despite being on annual leave, I’m still taking some time out of my daytime television watching to bring you the weekly round up. Now, that’s commitment :)

So here’s the round up of the best blog posts/articles I’ve read this week…

Events / Conferences

This week saw SMX London, which sadly I couldn’t attend. Fortunately Kevin from seoptimise pulled together 41 top tips which he took away from the event, and Molly at Distilled pulled together a round up identifying the four key themes which ran through the event - nice work!

SEO

Link building is a key part of any SEO project and over at Search Engine Guide, Diane Aull is keen to remind you not to overlook your own internal linking and navigation. Wise words indeed.

Struggling to get your head around URL rewrites and 301 redirects? Fear not, dear hearts, over at SEOmoz, Jen’s  fantastic post will set you straight.

Social Media

Thinking about venturing into Social Media? Be good boys and girls and plan properly - Lisa at Outspoken Media has written a fabulous post on creating a social media plan - you’d do well to heed her advice.

Web Design & Usability

Bamboozled by web design jargon? Pop over to Smashing magazine’s site and sneak a peak at their glossary… then bookmark it so you can refer to it again (and again, and again, and again).

PPC

Still confused about quality score? It’s something I get asked about a lot. See Jon Myers’ post on Search Cowboys - he explains all and provides a potted PPC history lesson.

Aaaannnnd Finally, Friday’s Funny

Erm, well perhaps this is only funny if you watch Lost. If you don’t watch Lost, then you should – if only because you could then appreciate the brilliance of this little gem from Robert Brockway via Cracked.

Have a lovely weekend :)

 

Is there something I’ve missed? Hit up the comments…

An Introduction to PPC – Part Two – Planning

Monday, May 18th, 2009

Welcome to part two of our introduction to PPC – not read part one yet? Read them in order – y’know it makes sense y’all :)

So last time we gave a brief overview of what PPC is. Today we’ll be looking at the planning stages you should go through prior to setting up your PPC Campaign.

Before you rush straight in there creating your account, picking keywords, creating ads and so on, it’s a really good idea to take a step back and look at the bigger picture. Now’s the best time to get your house in order.

So what do you need to do first?

targetDecide what you are trying to achieve…

Now this might sound obvious, but it’s a really important step. Depending on what sort of business you run you might be looking to achieve one or more of the following:

  1. Sales / Purchasers
  2. Leads
  3. Email sign ups
  4. Whitepaper downloads
  5. User registrations

This is by no means an exhaustive list, your own objective(s) might be different – but now’s the time to decide.

 

Check your website & internal processes are up to the job

All too often we see clients whose PPC campaigns have been ill-fated from the start, simply because their websites and/or their internal processes weren’t set up to fulfill their objectives.

You need to get this sorted out now. As soon as your campaign’s up and running you’ll be spending money, and that money will be wasted if your website or your internal processes aren’t up to scratch.

For example if you’re running your campaign because you want to generate sales leads – here are some key things to double-check:

  1. How can visitors register their interest in your product or service? If they need to complete an online form, does the form work? Is it easy to complete, or does it throw back endless errors? Does it ask for more information than you really need?
  2. Where do the completed forms go to – make sure they don’t get ‘lost’?
  3. What happens with the completed lead forms? How are they dealt with internally? Does just one person deal with the leads? What happens if they’re not in the office?
  4. Are there other routes to conversion? E.G. can visitors call you to register their interest? How are you going to track that? How will those leads be dealt with?
  5. How are you going to monitor how many of the leads turn into sales?

We really could go on (and on and on) about this – but I’m sure you get the general idea.

 

money-3

Think about what you can afford to pay per click

Again – this really is fundamental. So much so we devoted a blog post to the subject. You don’t need to set this in stone right away, but it is worth thinking about this now.

Agree Budgets

When you first start a PPC campaign it will be a steep learning curve.

It is unlikely that from the get go you’ll have a profitable campaign. You’ll need to test and learn as you go. You’ll also need to get commitment from others to do likewise.

As such it’s a really good idea to agree a budget from the outset. Ideally you should also gain agreement as to how long you’re going to give the trial. When we take on a new client we ask that they sign up for a minimum period of three months. This allows us to iron out kinks in the campaign, test, get rid of the bits that don’t work, maximise the bits that do and so on.

Above all, make sure that everyone’s comfortable with the budgets which have been agreed.

 

So, plenty to be getting on with :)

Next time, we’ll be looking at setting up your PPC campaign – same bat time, same bat channel (or something).

 

Image credits Cliff 1066 & goat_girl_photos.