Competitor analysis ordinarily forms a key part of any marketing activity, however seemingly, when it comes too PPC, it sometimes gets forgotten.
All too often I see campaigns with impeccable structure, great keyword selection, judicious use of match types and negative matches and yet; they stumble at the final hurdle. Their ads just aren’t standing up (or standing out) versus the competition.
Consequently, as their click through rates are poor, their quality score is suffering and they’re paying over the odds for their clicks. Bad times.
So, just how good are your ads?
Check out the competition:
So you need to look at your ads in situ – here you’ll be able to see what the competition are doing, and indeed how your ads stack up. Now, you don’t want to look at them live, as you’ll be generating impressions and no clicks, which might hurt your quality score even more. Google have a handy solution – the ad preview tool.
So check you’ve selected the correct geo-targeting options so you can see your ads alongside your competitors, pop in your search query and you’re good to go. Here are some things to look out for:
Offers:

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I’ve chosen to use ‘double glazing’ to illustrate my point as it’s a very competitive ‘offer driven’ sector. On the page you’ll see ads featuring 40% off, 35% off, 70% off, 65% off, buy one get one free, etc, etc.
Now, imagine that you’re offering 35% off – I’m guessing that your click through rates might just suffer in the face of such competition.
So what do you do? Assuming you can’t offer 70% off to stay ahead of the competition, what should you say instead?
My view would be to create a new ad to test. Avoid the whole x% off messaging altogether as it looks like you can’t compete. Instead make a general mention of low pricing, or a sale, then focus on another key benefit – e.g. interest free credit; no quibble guarantees; lower energy bills; etc. Test it versus the current ad, and see what happens.
Humour:

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Alternatively, you might look for other ways to make your ad stand out versus the competition. Above I’ve shown an example of a search for ppc agencies. Now to my mind, whilst the ads shown are fine, they’re a little bit dry for my taste. Therefore, when I was creating a campaign for Gravytrain I elected to inject a little humour into the mix. Now clearly, depending on the product or service you’re promoting that might not be the way to go, but we’ve seen some success, so I would suggest a test.
Be Topical:
Again here this won’t necessarily be applicable to all products and services, however sometimes mentioning something topical can make your ad stand out versus the competition. We tested a set of ads which referenced the credit crunch for one of our insurance clients, which saw significantly higher click through rates than their previous best performing ad. Interestingly conversion rates also held up well.
Whatever you decide to do, we wouldn’t recommend making wholesale changes to your ads – instead leave your best performer live and create an alternative and see how it works for you. In order to give your new ad some exposure you’ll need to select: ‘Rotate – show ads more evenly’ within the ad serving options of your campaign settings.
Hopefully you’ve found this useful – if you’ve some additional tips you’d care to share please let me know in the comments.