First Insurance not only offers a wide range of great value motor, home and commercial insurance products to their customers, but also offer amazing discounts off car insurance for students -the better their grades, the better discounts they’ll receive!

We will be running their social media campaign to spread the word about First Insurance and the incredible discounts they offer to students with good grades. The campaign aims to bring a huge boost their presence online, and drive their core audience to their new website.

We are always ecstatic about having new clients joining us at Gravytrain. If you want to find out more about any of our SEO, PPC, Social Media packages or Web Design and Development services, please contact our Business Development Executive, Alex Moran, on 0203 582 6870.

Even though Google have denied that they are in direct competition with Facebook, everyone who has both these social networking accounts can see how similar they are to each other and how there’s always going to be some rivalry (let’s not forget Facebook’s association with Bing instead of Google).

Last week, Mashable ran a poll and just fewer than 35% of the 5,346 people who voted said that they hated the new Facebook! People also vented their anger and confusion using Twitter which then saw #NewFacebook trending.

However, we all know, from past Facebook changes that users will moan about the updates for a little while but then just accept the new changes and forget all about the old Facebook, allowing the social networking site to retain its users and continue growing.

Facebook has now reached over 800 million users whilst Google+ is also growing at a very quick rate, and has over 43 million users. Although the number is not as impressive as Facebook’s numbers just yet, we have to remember that Google+ is only 3 months old and has only this week become available to all people, rather than invite only.

With Google+ now open to the public, we are wondering if Google’s real time search would make a comeback after Twitter and Google failed to agree on terms so that Google could keep Twitter’s real time tweets in their results.

However, it seems that they are still at loggerheads with each other rather than working together. Bing renewed their contract with Twitter earlier this month to have real time results in their search engine, but who actually chooses Bing over Google when it’s not their default browser setting?

I have to admit that I’m one of the people that complained about the new Facebook changes and contributed to the discussion on Twitter, but still found myself using Facebook. Facebook is still the social network that most of my friends are using which makes using it much more interesting than Google+, where nothing is really going on in my circles yet. However, if I find that more people I know start using Google+ more I may get weaned off Facebook. It’s just what happened to my Myspace account, once everyone I cared about joined Facebook, my Myspace got deleted.

At the end of the day, people are going to choose and use a social networking site where they can actually be social with other people, rather than choose a networking site purely based on how great the user interface is.

We’re not sure if people are ready to ditch Facebook for Google+ just yet. Do you have a preferred social media account?

A couple of months ago you couldn’t move for posts about Google+, with everyone talking about its rivalry with Facebook, its sudden influx of 20 million users and hundreds of debates about how it was going to completely change the game! But now when I look around SEOMoz, Econsultancy, Search Engine Land and the rest I see barely a few mentions of this ‘revolutionary’ new social network.

To be fair, I am no better than the rest, when Google+ first came out I was straight on it and published 2 or 3 posts about how it could topple Facebook, change the way we connect online and add a huge new element to SEO, but now I am paying about as much attention to it as I am to AOL.

The fact of the matter is, so far we have seen little to no impact on SEO by Google+, and although it has 20 million+ users I haven’t seen a fresh update from any of my circles in weeks! Meanwhile, Facebook continues to roll out new features, such as the subscribe button, and both Facebook and Twitter are still much better places to interact with friends, fans and customers.

So where do we go from here?

A couple of months ago everyone was discussing how Google was becoming much more social and how we need to adapt to that and move away from traditional SEO tactics. However, in the last month there has been very little impact from Google+ and Google have not renewed their deal with Twitter, effectively losing some of their social element, rather than increasing it.

So should we just forget about Google+ and social networks altogether? Well no, social is obviously still very important for online marketing, with Twitter and Facebook being excellent mediums for creating brand awareness, customer interaction and content distribution, but I do think it is fair to say that the initial hype over Google+ was a bit much and that, although a move into social is good, abandoning traditional SEO tactics in favour of a social only approach might be a bit too presumptuous.

One of the biggest and best insurance events of the year, the Broker Expo South 2011, is fast approaching, and our very own Kevin Taylor is set to be one of the speakers. With over 25 years experience in and around the insurance and marketing industries, Kevin is well equipped to deliver a fantastic presentation to all who will attend.

The event will take place on the 15th September at Mercedes-Benz World in Weybridge, Surrey. Kevin’s presentation, “Making the Most of Social Media”, will focus on how businesses can benefit from using social media, and how they can maximise the potential of platforms such as LinkedIn, Twitter, Facebook, and of course now, Google+.

Social media has exponentially expanded over recent years, and it only looks likely to grow further. Kevin’s presentation will be crucial to all those who are excited, and curious, about the use of social media in relation to business and insurance. Social media is a way in which a business can increase avenues of communication and assemble online communities. All of which are absolutely vital to businesses building and maintaining an online presence and keeping up to date with rapidly evolving technology.

Kevin’s presentation will be one of four expert-led workshop sessions. The workshops are designed to improve each attendee’s understanding of each of the topics, which include regulation, diversifying revenues, social media and entrepreneurial thinking. The workshops are also intended to captivate the minds of those in attendance and provide each person with valuable information to take away and apply to their own brands and organisations. This is just one of the many reasons why this is an event you should have penned into your diary.

The event will also include fantastic networking opportunities. This has always been an effective way to spread the word about your own business, or indeed meet invaluable contacts for the future. There is also an extensive range of exhibitors set to attend this year, including the likes of AXA Insurance and LV=.

If you are looking for some expert tips and advice, and a wonderful opportunity to meet friendly faces from in and around the industry, then you will need to make sure you attend this year’s Broker Expo South. We are very much looking forward to seeing you there!

However, according to a study by a Pew Internet survey conducted in May 2011 and results released this week, the proportion of people in the USA using social networking services is 65%, whereas 92% of internet users send email and use search engines. These figures remind us that even though social media is important, we shouldn’t let social become too much of a distraction.

Compared to less than 5 years ago, when only around 20% of adult internet users in the USA were tweeting and liking, 65% is actually a good figure and a tremendous growth, which undoubtedly cannot be ignored. However, when it comes to established, continued usage, social media is still not yet up to the same level as email and search.

Usage of search and email is also astonishingly consistent across demographic categories. For example –
96% of those aged between 18-29 use search engines and 87% of those who are 65 and older use search engines too. 94% of internet users in the 18-29 category use email while 87% of those in the 65+ group also use email.

Usage is also consistent through socioeconomic categories as 90% of those earning $30,000 per annum use search engines and 98% of those earning $75,000+ per year also use search engines, which isn’t significantly higher.

Some people may think that email is dying, however we can see from the survey results this is not true. Many organisations are still undecided about social media and can see emails as a vital part of their business as they use it every day.

Even though there’s a buzz around social networking sites, mainly because they are seen as “the new kid on the block”, search and email should not be forgotten. At the moment search and email can be seen as currently the two most reliable digital marketing channels. Saying this, all three channels have unique attributes and if they are all integrated in a marketing campaign, this can lead to a successful campaign.

There will be four expert-led workshop sessions and the topics include regulation, diversifying revenues, social media and entrepreneurial thinking. Kevin Taylor, Gravytrain’s Managing Director, will be speaking at workshop 3 “Making the most of social media”, and will be discussing how businesses can be positioned to maximise the potential of social media platforms including LinkedIn, Twitter, Facebook and Google+.

The workshops are designed to give each attendee valuable takeaways for their brands and organisations. Seeing the use of social media as a way to increase avenues of communication and building online communities are necessary for businesses to stay up to date with technology.

Kevin is looking forward to be speaking at this year’s Broker Expo South and we hope to see you there!

There has been so much written about social media lately, it is of little surprise this week that we again find ourselves discussing who’s shaking up the world of social networking. Week after week it feels like the three big players, Twitter, Facebook, and of course now, Google+, are trying to out-do one another. Each wants to reign supreme as the number one social network – especially when it comes to attracting business.

They are also, naturally, trying to expand and grow, and move with the times. So what are they all doing to woo business to interact with their platforms?

Google+ Business Pages

To begin with, let’s look at how Google+ has attracted millions of users, and is currently trialling its business pages. In its short life Google+ has already gained over 20 million users worldwide, and whilst businesses were told to stay away from it as a marketing platform, Google has been working hard to build a business friendly field whereby a company can host a business page in order to then generate further brand awareness and, of course further business. Business pages, such as the one Ford have been lucky enough to secure, are rumoured to have an impact on how well the brand will rank in search – something which will no doubt motivate many businesses to sign up when they are allowed.

“Facebook For Business”

Facebook last week announced the introduction of its “Facebook For Business” site, and, on the face of it, it seems to be a way by which they plan to maintain a presence and influence. This is, somewhat cleverly, aimed at smaller businesses rather than huge brands. The reason I believe this to be a clever move by Facebook is because smaller (especially local) businesses will be more willing to give it a go in order to see if it helps their business grow, whereas large brands may decide to disregard it in favour of more traditional goals such as mass reach and search rankings.

New Tweets

Twitter haven’t exactly been quiet either, recently announcing a tweak to their sponsored tweets to make them simultaneously more prominent for advertisers, but less intrusive to users. Being able to engage a visitor with advertising, without putting them off using the service, is a critical challenge for any social website.

In addition, the update Twitter has announced will put every Twitter user on the same platform, those that are still using an older interface will therefore be forced to upgrade. This can go one of two ways: either those forced to upgrade will dislike the very fact that they didn’t get a choice and thus switch off from Twitter, or they will prefer their new interface and their experience will be enriched.

Final Thoughts

These are just some of the latest examples of how social networking has clearly become such a key component to modern marketing. Online social media is expected to continue booming for years to come, with some 52% of all internet users expected to have a regular social media presence by 2013. With the increased take-up, and increasing time being spent on social media, advertisers will play a key role in shaping which platforms thrive, and which ones fall away.

Google investors will also be happy as so far, revenue for Google is estimated to be up by 28% compared to the prior year. Investors polled by Thomson Reuters already expect the search engine to report net revenue of £4 billion.

Here at Gravytrain we managed to get invites to Google+ this week and have been getting to grips with the new social network. Like everyone else in the digital marketing community, a few of us are excited about the new social network and see its strong potential to rival Facebook, while others see Google+ as no competition to the current social media giants.

However, the main feature that most Google+ users seem to like is its privacy settings, which shows that the way we use social media could be changing.

While other social networking sites such as Facebook have seen innovative advances and an increase in popularity around the world, it doesn’t reflect how we actually interact with other people in real life. In real life, we don’t tend to share personal thoughts or content with everyone that we know. We’ll usually share certain things with certain people.

As mentioned in a previous post about Google+, the social network allows us to have different ‘circles’ of people where we can share different content with each group, whilst keeping other information private. Some people will use different social networks to connect with certain people, for example, Linkedin for work, Facebook for friends and family and Twitter for a mix of both. With Google+ and circles, it brings all these different groups into a platform that we can manage in one place, without embarrassment or worry over who sees what!

Arguably, Facebook does allow us to create lists where we can group different people, but to be honest, they are quite fiddly, weren’t really promoted and not clearly visible. Google enables us to have a social network that we can control ourselves, restrict the content that we receive and share information with certain groups, mirroring our online behaviour to how we socialise in real life.

Analysts however, have suggested that Google+ still has a long way to go before it matches Facebook’s popularity. Facebook announced last week that it had over 750 million users and is looking to enable video chats through its joint venture with Skype, which sounds quite similar to one of Google+’s video chat features, “Hangouts”. However, it’s still early days for Google+ and only time will tell whether the project will be successful.

So far, the increased popularity of Google+ shows that they are doing something right; it demonstrates that Google is driving towards success within social networking. Google+ could potentially be something that catches on with individuals and become very powerful, which other social networks should keep in mind.

In the past, Google used Twitter for faster indexation of content, to power real time results and also for use in their ranking algorithm. It has been reported that Google removed real time results from Twitter and other websites such as their News and Facebook. However, Google plans to reinstate real time results using Google+.

Even though Google+ is different from Google+1, with each having their own unique functions – they do connect with each other. Users who have a Google+ account or a normal Google account will be able to click on the Google+1 button, which will essentially allow users to vote for their search results and see which websites other connections or friends have “+1ed”. Therefore, the result’s rankings will not only affect you, but also people that you are connected with through Google.

Some of Google+’s features

The main feature of Google+ is the Circles feature, which is similar to Facebook and Twitter Lists. Circles allow you to allocate contacts to Circles e.g. Family, Friends, Snowboarding Group, Acquaintances and whoever else you want in the Circle. You can then publish content to specific Circles or specific individuals, because as Google states, “not all relationships are created equal”.

At the moment, there seems to be more control over privacy on Google+ compared to Facebook. You can share photos with your family in one post, and then publish something publicly in the next post.

Hangout is another feature of Google+. It’s a group video chat feature where you can invite members of a certain group by sending them a notification. An additional feature of the new social networking site is Huddle, which is a mobile group chat service which could also become available from your mobile phone in the near future.

Sparks is an online sharing engine where you can create a topic of interest and share links with group friends who also have the same interests. E.g. you could share results of Snowboarding in France with your “powder chasing” friends.

Why Google+?

Some people may wonder why Google has bothered launching Google+. The reasons are because nowadays, search is about real-time information, people and the relevance of information to them, not just about pages.

Google has been an advocate for real time and social media for a while now, with Google Buzz, Google Places, Google Wave and not to mention the list of its acquisitions of social sites e.g. YouTube and Blogger.com.

The senior vice president who oversees Google’s social product, Vic Gundotra, said “It’s ‘project’ rather than a product because it’s an ongoing set of products and ‘Plus’ because it takes products from Google and makes them better”.

Google doesn’t see itself as a competitor to Facebook or Twitter, as they say that the way people connect online is limited – it’s just a new way to connect online with the people that matter to you.

What’s next?

For now, businesses and organisations have been warned to stay away from Google+. Christian Oestlien, advertising lead on the team behind Google+ explains that the social media site was designed for individuals in mind, “We’re working on building a optimised business experience for Google+ which will hopefully be rolled out later on this year. It will include the ability to connect to other parts of Google such as AdWords and other rich analytics”. However, their main focus at the moment is optimising the consumer experience for Google+.

In terms of SEO, social media won’t replace traditional SEO however, it will indeed help it. SEO practices including link building, content creation, keyword research and targeting will be the foundation for ranking success. Even though social media is gaining more importance and interest, using a combination of both technical SEO techniques and social media are the best steps towards success.

Sadly, we weren’t lucky enough to get our hands on an invite the first time round, but we are looking forward to when we are able to get onboard with the project.

Social Media is becoming increasingly important in all sectors, including finance, and can have a huge impact on customer relations, brand awareness and visibility online. However, as Kevin discussed in his presentation, it is not enough to just sign up to Facebook and Twitter, a Social Media campaign should have clear aims, sufficient time dedicated to it and the backing of everyone involved.

Kevin also discussed how although Social Media can be a fantastic way of reaching a wide audience and connecting with your customers online, it can also leave you open to public criticism from unhappy customers. Kevin therefore pointed out that if you are going to embark on a Social Media campaign it is vital to have someone managing the accounts and responding to activity within a set time.

If run correctly Social Media can vastly improve a company’s brand awareness, website traffic and offer up a fantastic way to interact with customers. However, if neglected or misaimed it can cause more damage than good. If you are thinking of embarking on a Social Media campaign for your business it is therefore imperative to have a clear plan, strategy and aim in mind.