A search engine founded in 2000, it was acquired by Ask Jeeves in 2001 and powered ask.com and other international Ask Jeeves sites. In 2006 Teoma was re-branded and redirected to ask.com
A search engine founded in 2000, it was acquired by Ask Jeeves in 2001 and powered ask.com and other international Ask Jeeves sites. In 2006 Teoma was re-branded and redirected to ask.com
Monitors blogs in real time and offers search functionality. Very useful for Reputation Management. See www.technorati.com
Refers to the science of classification.
See target audience
Web syndication is a means of sharing information on multiple websites. Web syndication usually refers to making web feeds available to provide a website with useful information. For example, The BBC website contains web feeds for different types of news broadcasts.
See Also: RSS
Refers to web pages which rank lower (normally due to having low trust rank – this may be due to duplicate content, low levels of links etc) and are therefore placed in supplemental indices.
Refers to the process of submitting a website to a search engine for indexing.
Stumbleupon is a social bookmarking service which comprises of a web browser plug-in and an internet community which encourages it’s users to rate web pages.
See Also: Social Bookmarking
When media is streamed it allows the user to view and / or listen to a continuous audio and / or visual without the need to download a file. Streaming is a method whereby the data is sent in small packets which are instantly displayed to the end user.
Stop words are commonly used words such as ‘the’. If they are included within a query, search engines will ignore them, as they are used too frequently to have any bearing on the relevancy of the results.
A stop character is a character within a URL that tells a search engine that page being crawled is dynamic. Examples of stop characters are question marks or ampersands.
Stemming is a process in which an algorithm reduces a word to its root or stem. For example a stemming algorithm will identify that the words “running”, “runner”, “runs”, all stem from the word “run”. Search engines use algorithms like this to identify a range of associated words related to a users search phrase.
Static means unchanging; the opposite of dynamic. For example a Static URL will always lead to the same web page; whereas in sites where URLs are generated dynamically a given URL will not always lead to the same page; and may instead cause an error message to appear as the web page cannot be found.
A term which refers to a website’s design being compliant with the World Wide Web Consortium’s (W3C) standards. See also Web Standards.
A catch all term for potentially harmful software which is installed on a user’s computer without their knowledge or consent. The function of spyware programs can vary, but include the collection of personal data, can cause changes in computer settings, redirect browsers to other sites which can result in infecting the computer with further viruses etc.
A splash page is a webpage that a user sees just before the homepage, almost like a pre-homepage. Splash pages have many uses, e.g. to advertise a particular product, to warn users of adult content, to direct a user to the appropriate website for their country or language etc
Web pages which either intentionally or unintentionally cause a spider or bot to make an infinite number of requests – e.g. a calendar where there is always a link to the next day.
See Also: Bot, Crawler, Robot, Web Crawler
A spider is an agent sent out by a search engine to catalogue websites for indexing purposes.
See Also: Bot, Crawler, Robot, Web Crawler
A verb – meaning to spam – e.g. send unsolicited electronic messages.
See Also: Spam
Spamglish refers to the language commonly used on spammy sites – it’s often keyword rich, but to the point where the copy is meaningless to the reader. This phrase is also coined for spam emails which contain similarly nonsensical language.
See Also: Spam, Spamdexing
Spamdexing is a blackhat method (or set of methods) used to manipulate the relevancy of a site indexed by a search engine. An example of a spamdexing technique is repeating certain phrases in order to dupe a search engine’s algorithm into thinking a particular page contains content or resources that are relevant to the repeated phrase.
See Also: Spam
In techie speak spam refers to unsolicited or undesirable messages – these can come in many forms – examples include email spam, SMS (mobile phone message) spam, instant messenger spam, forum spam, comment spam etc.
Social bookmarking allows users to organise, save and share bookmarks of web pages which they find interesting / useful / of value. Social Bookmarking sites include Delicious and Stumbleupon
See Also: Delicious, Stumbleupon
Websites specifically set up to encourage social interaction between members. Examples include Facebook, Bebo, Digg, Twitter, Plurk etc.
A program which identifies which browser a visitor is using and serves them an appropriate version of the website. These scripts are also used to ascertain whether or not a user has flash, and therefore serve them an appropriate version of the site.
An industry standard sized banner with the following dimensions: 120 pixels (wide) x 600 pixel (high). The following other ad types also come under the Skyscraper banner – Wide Skyscraper 160 x 600 & Half Page 300 x 600.
A sitemap is a representation of the structure of a website and should include all of the pages on a given domain. It’s typically used at the planning stage to assist in the design process, and when included on a live site acts as an alternative way to navigate for both search engine spiders and human users.
A Marketing Metric which refers to the amount of spend you get from your customers versus their total spend. This can be difficult to calculate as you will not always know exactly how much your customers have to spend.
A marketing metric which is calculated by dividing a specific company’s spend by the total spend in the sector to give a percentage.
An online marketing metric. A session is when a user accesses a site and then either leaves of their own accord, or the session will expire after a period of inactivity.
See Also: Visit
Refers to the relative popularity of a particular search term – e.g. ‘car insurance’ is a very popular search term; but ‘renault 5 car insurance’ will be less popular.
The phrase which a user enters into a search engine.
The results page which is displayed by a search engine in response to the search query entered by the user.
Stands for ‘search engine optimisation / optimization’ and/or ‘search engine optimiser / optimizer’ (if you are referring to an individual as an SEO).
Also known as Search Marketing, SEM is a cover-all phrase for marketing via search engines. It encompasses SEO and Paid Search.
Sites which take (or ‘scrape’) their content exclusively from other sites.
When a Google prevents your content from appearing in any search engine results pages.
Refers to online advertising which appears across the site rather than the units being sold on individual pages or areas of the site.
Stands for Really Simple Syndication. It allows sites to share and broadcast content with both other sites and their users.
A text file which tells search engines which can be used to control the actions of search engine spiders and/or deny access to specific files.
A Robot or bot is an agent sent out by a search engine to catalogue websites for indexing purposes.
See Also: Bot, Crawler, Spider, Web Crawler
A calculation to determine the efficacy of activity. To calculate ROI divide the total cost of the campaign or project, by the total profit driven by this activity.
In online terms this means managing the search engine results of search queries which directly relate to your brand e.g. your brand name, key product names, the names of the directors of the company etc. In reality it is unlikely that you will be able to prevent any / all negative reviews of your products or services from appearing in the results, however you wherever possible aim to open an dialogue with customers and try to resolve any queries.
See Also: Technorati
A site which replicates the content of another site. This is a blackhat technique, however as search engines rarely index duplicate content now it rarely works, and you may face a penalty from the search engines if you are discovered employing this tactic.
See Also: Mirror Site
An individual who visits a site more than once over a given period of time.
Typically refers to low-quality advertising space which is deemed undesirable by advertisers.
In the event that a site has been penalised by a search engine, they may make the necessary amendments to their site and then submit a reinclusion request. However it is worth noting that reinclusion is entirely at the discretion of the search engine.
In online terms, where a visitor to a site came from, e.g. a search engine, another site, an affiliate etc
As the name suggests, reciprocal links are links placed on a site on the condition that the site which they are linking to, links back. Clearly within given niches there will be a degree of reciprocal links which occur naturally; however excessive reciprocal linking, particularly to low quality, unrelated sites may actually harm rankings.
The phrase which a user enters into a search engine.
See Also: Search Term
Quality Score is a metric applied by Google Adwords to assist ranking their paid search ads. See http://adwords.google.com/support/bin/answer.py?hl=en&answer=10215
A portal or web portal is a site which acts as an access point for various services and / or presents various information sources in a unified way. An example of a web portal is Yahoo! who offer a search engine, news, email, weather and a variety of other products and services all of which are accessible via their portal.
A web page (often an advert) which appears in a smaller window on top of the current active window.
A web page (often an advert) which appears in a separate window behind the current active window. The ad can therefore only be seen when the active window is moved, closed or resized.
Phrase match is one of the keyword matching options available on Google to target your ads to users’ search phrases. Phrase match keywords are entered between quotation marks, for example “football boots” – Your ads will appear for any searches containing the phrase “football boots”, with any additional words before or after the phrase in quotations.
See Also: Broad Match, Exact Match, Negative Match, Keyword Match
PHP (Hypertext Preprocessor) – PHP is a general-purpose server-side scripting language that is commonly used for web development. It has many other applications including client-side GUI application development and command line scripting. Benefits include that it is available free of charge and it can be deployed on most web servers.
In SEM terms personalisation refers to the delivery of personalised search engine results based on a users location, previous search behaviour, etc
PDF – stands for Portable Document Format. It is a document format that was created by Adobe Systems in the early nineties to ease document exchange. PDF’s are independent of the application software, hardware, and operating system.
Traditional media pricing models were based on reach – e.g. offline this may be readers (in the case of newspapers or magazines) and online this was based on impressions or views of a given web page. PPC differs from this model in that you only pay when someone clicks on your ad rather than simply viewing it.
PPA goes one step further than PPC – rather than paying when someone clicks your ad, you only pay when someone goes on to complete a predefined action (or conversion) on your site.
See Also: Pay Per Click (PPC)
Often referred to as sponsored listings, paid search is a method of advertising whereby you bid on relevant keywords / phrases which users type into search engines, which you would like your ads to appear. Paid ads within the search engine results pages appear above and to the right of the natural or organic results.
See Paid Search
The practice of purchasing links i.e. paying other to link to you, rather than acquiring links based on the merit of your content. The practice of buying and selling links is frowned upon by search engines as it undermines their algorithms which take into account the number of links a given site has in determining ranking. Google in particularly have been known to de-index where they believe links have been bought or sold.
See Also: Link Building
Paid inclusion differs from a paid link in that the site has editorial control over whether or not they link to you. So effectively you pay for them to review your site, and if it passes editorial guidelines then you will be included, if your site does not, it will not be included. Yahoo! are perhaps best known for this.
See Also: Paid Links
Marketing metric which refers to the total number of times a page has been viewed over a given time frame. So 5 page views maybe 5 different visitors viewing a page once each, or one visitor returning to a page 5 times.
This tag should be used to describe the contents of the web page. Ideally it should be unique, descriptive and no more than 70 characters in length.
See Also: Meta Tag
PageRank is an algorithm utilised by Google to access the importance of a web page.
Originally branded as GoTo.com, they rebranded themselves as Overture Services Inc in Oct 2001. They were the first company to successfully provide paid search placement. They worked with MSN and Yahoo! and went on to acquire AltaVista and AllTheWeb. In 2003 Overture was purchased by Yahoo!
A link from one website to another. Whilst some sites are unwilling to link out to other sites; outbound links can assist search engines in understanding what your site is about, and may make other sites more likely to link to you.
Sometimes known as ‘Natural Search Results’. Refers to the results which are provided via a search engine which are not paid for. Normally search engines will make a differentiation by putting any paid listings under a heading which reads ‘Sponsored Results’ or similar. Whereas a company will be charged when users click on their paid listings, when a user clicks through an organic listing the company is not charged.
See Also: Natural Search Results
Open Source is a development methodology which offers developers access to the source code of the software product.
A phrase coined by people who do not believe in spending time networking… ‘it’s not networking, it’s notworking’
An HTML tag used to display text contained within frames to browsers that do not handle frames.
Nofollow is an attribute used to tell search engines not to pass any authority to the site which they are linking to. As search engine algorithms view links as ‘votes’ by nofollowing a link, sites effectively are not ‘voting’ or passing on any authority via this link. Nofollow is commonly used on user-generated content sites such as blog comments to discourage spamming.
The topic which a site is primarily focused on.
An American computer services company best known for it’s web browser. It was once the dominant browser, but lost out to Internet Explorer.
In Paid Search you can add negative keywords to prevent your ads from displaying for certain searches. For example, if you sell bathrooms, you might consider using as a negative keyword so that your ads do not show for searches for ‘how to build fitted wardrobes’.
See Also: Broad Match, Exact Match, Phrase Match, Keyword Matching
This is the top level navigation in any given website. Ordinarily this will either sit at the top of the page, or down the left hand side.
Sometimes known as ‘Organic Search Results’. Refers to the results which are provided via a search engine which are not paid for. Normally search engines will make a differentiation by putting any paid listings under a heading which reads ‘Sponsored Results’ or similar. Whereas a company will be charged when users click on their paid listings, when a user clicks through an natural listing the company is not charged.
See Also: Organic Search Results
A popular social network owned by News Corporation.
Microsoft’s web portal which includes a search engine called Bing. See http://uk.msn.com/
A web browser, developed by the Mozilla Foundation. See http://www.mozilla-europe.org/en/
See Also: Firefox
A mouseover is a GUI event that occurs when a user hovers their mouse over a particular area of the GUI. Mouseover events are commonly used in web browsers where the URL or hyperlink can be viewed in the status bar when users’ hover over the link on a webpage. Web designers can also create their own mouseover events using JavaScript and/or Cascading Style Sheets (CSS) – An example of a common application of the mouseover event is a tooltip.
Mod Rewrite is a tool which allows you to return a different URL from the one that was requested. One of it’s uses is to convert dynamic URLs into static looking HTML URLs in order to make them more memorable to users. mod_rewrite is also used for SEO purposes as Search Engines are not keen on dynamic URLs and they generally take longer to index them. An example of mod rewrite: A user may ask for http://www.gravytrain.com/marketing/ppc/, but will really be given http://www.gravytrain.com/index.php?subject=marketing&service=ppc by the server. So the user will be viewing the content on the dynamic page http://www.gravytrain.com/index.php?subject=marketing&service=ppc, but the URL address in the browser will read http://www.gravytrain.com/marketing/ppc/
See Also: URL Rewrite
A site which mirrors or duplicates the content of another site. This is a blackhat technique, however as search engines rarely index duplicate content now it rarely works, and you may face a penalty from the search engines if you are discovered employing this tactic.
See Also: Replica
The shiny thing in the bathroom which you use to check your look prior to heading out. Not to be confused with Mirror Site…
See Also: Mirror Site
The largely pointless practice of cramming tags full of keywords which are unrelated to a site’s content. Because of abuse of these tags in the past, most search engines give little or no weight to the contents of meta tags when determining rank.
Many people group the following tags together and refer to them as meta tags - meta description, meta keywords, page title.
See Also: Meta Description, Meta Keywords, Page Title
Search results which are aggregated from various search engines – an example of which is myriadsearch.com
This tag can be used to highlight keywords and phrases that the page is targeting. However as many people spammed these tags in an endeavour to influence ranking, search engines lend little weight to this tag.
See Also: Meta Tag
This is a tag which should contain a sentence or two (NB no more than 155 characters) which describes the content on a given web page.
See Also: Meta Tag
Richard Dawkins originally coined the term ‘meme’ in his book the Selfish Gene to describe the viral nature of the spread of ideas and cultural phenomena. As with natural selection some memes will spread successfully and eventually mutate, whereas some will fail to spread and therefore become extinct. This term has also been used to describe the spread of content from one person to another online.
The long tail refers to the numerous and very varied keywords which when aggregated typically account for far more web traffic and conversions than the more generic ‘head’ keywords. For example a term such as ‘SEO’ may account for around 10% of our site’s traffic; but around 80% of our traffic will come from other far more specific long tail queries such as ‘managing Google paid search campaigns’.
Server files which hold details on where your visitors were referred from e.g. other sites, search engines, or whether they typed your web address directly into your browser. If your visitors were referred from a search engine these files also include the search query which the user entered to find your site.
Search engine powered by MSN. This has now been replaced by Bing.com
A clickable image or piece of text which takes the user to another web page.
It is widely acknowledged that search engine algorithms take into account the number of links to a site when determining how sites should rank in the results pages. The phrase Link Spam refers to links which have been set up purely to improve search engine ranking, but have no particular use or relevance to human users.
See Also: Link Building
Refers to the number of sites which link to a given site – the more sites that link to it – the greater the link popularity.
See Also: Link Building
This refers to the reflected glory some pages will receive if they are linked to other pages with lots of high quality links. This is because Google’s algorithm sees pages with high quality links as being an authority.
See Also Google Juice
A site which freely links to other sites without any regard for the relevancy or quality of these links. These types of sites can be deemed as ‘bad neighbourhoods’ by search engines, and having these types of sites linking to yours can actually damage your rankings.
See Also: Paid Links
Link Churn is a measure (normally expressed as a percentage) which illustrates the rate at which a site loses links over time. For example a site started out with 100 links, and over the course of a year they lost 10 they would have a churn rate of 10%.
It is widely acknowledged that search engine algorithms take into account the number of links to a site when determining how sites should rank in the results pages. As such building links from other quality sites is a technique which site owners / employees undertake to try to improve their rankings. These links should be generated naturally based on quality content – links should not be bought or sold.
See Also: Directory, DMOZ, Paid Links, Yahoo! Directory
Link bait is content which has been specifically created to generate (or bait) links from other sites.
See Also: Links
The page a visitor arrives on (or lands on) after clicking on an advertisement or link.