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E-COMMERCE GROWTH PARTNERS

Growth happens when acquisition, conversion and retention work together.

We partner with ambitious ecommerce businesses to build integrated growth systems - not siloed tactics. Operator-led since 1999.

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TRUSTED BY

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SUCCESS STORIES

Results that speak for themselves.

Kiki McDonough
500% Sales Growth Through Strategic PPC

Kiki McDonough

Significant growth in ROI, conversion rates, and ad efficiency with PPC overhaul.

Biona Organic
30% Sales Growth Powered by ACR Strategy

Biona Organic

30% YoY growth achieved through eCommerce consultancy and CRO.

King of Cotton
78% Growth in Organic Visibility

King of Cotton

Boosting SEO by driving significant organic revenue growth in six months.

Bulldog Skincare
44% Growth in CRM Revenue

Bulldog Skincare

Grew CRM revenue YoY via data, personalisation, and email optimisation.

THE ACR FRAMEWORK

Growth isn't one channel. It's a system.

Acquisition, Conversion, and Retention work together as a single growth engine.

Acquire

Bring the right customers through paid media, SEO, and partnerships.

Convert

Turn traffic into revenue with optimised UX, compelling offers, and frictionless checkout.

Retain

Build long-term relationships through email, loyalty programmes, and post-purchase experiences.

Diagram of Gravytrain's ACR Approach with Acquisition, Conversion and Retention on a dark blue background

OUR PARTNERS

OUR APPROACH

We're here as your partner, not just another agency.

We've been building and scaling ecommerce businesses since 1999. That experience shapes how we work: grounded in reality, focused on outcomes, allergic to vanity metrics.

01

Outcomes over tactics

We measure success by your growth, not our activity. Every action is tied to commercial impact.

02

Integration over silos

Channels don't exist in isolation. We build systems: acquisition fuels conversion, conversion fuels retention.

03

Clarity before action

We never recommend solutions before understanding the problem. Diagnostics precede strategy.

04

Partnership over projects

We embed with your team, not around it. True growth comes from aligned incentives and shared goals.

25+
Years Operating
£500M+
Revenue Driven
150+
Brands Partnered
START WITH CLARITY

Every engagement begins with understanding.

Our Growth Audits provide a clear picture of where you are, what's holding you back, and where the opportunities lie. No commitments. Just clarity.
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Our Expertise

Ecommerce

Full service ecommerce solutions that drive growth and improve customer experience.

End to end Shopify store builds and seamless migrations from other platforms, ensuring minimal disruption and maximum performance.
Acquisition Conversion Retention
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Blending aesthetic, branded interfaces (UI) with a seamless, logical, and accessible purchasing journey (UX).
Conversion Retention
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Building lasting customer relationships through data driven communication strategies and personalised marketing automation.
Conversion Retention
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Custom ecommerce builds and platform migrations that scale with your business and deliver exceptional performance.
Conversion
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Systematic testing and optimisation to turn more visitors into customers and maximise revenue from existing traffic.
Conversion
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Strategic guidance from operators who understand ecommerce inside out, helping you make better decisions faster.
Acquisition Conversion Retention
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Paid Media

Strategic paid advertising that maximises ROI across all major platforms.

Performance driven campaigns across Google, Bing, and shopping channels that deliver measurable returns.
Acquisition
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Targeted advertising on Meta, TikTok, and emerging platforms to reach and convert your ideal customers.
Acquisition
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Performance-driven programmatic campaigns that use data and automation to reach the right audience at scale - maximising efficiency and delivering measurable results across display, video, and native.
Acquisition Conversion Retention
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Strategic guidance to align your paid advertising with broader business goals and maximise efficiency.
Acquisition Conversion Retention
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SEO

Sustainable organic growth through technical excellence and strategic content.

Ensuring your site is fast, crawlable, and optimised for search engines to index and rank effectively.
Acquisition
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Creating valuable, search optimised content that attracts qualified traffic and builds authority in your space.
Acquisition Retention
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Earning high quality backlinks through genuine outreach and content that others want to reference.
Acquisition
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Ensuring your content is structured, authoritative, and visible in AI-generated answers, so your brand surfaces where more of your customers are starting their search.
Acquisition Conversion Retention
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Strategic SEO planning that integrates with your overall marketing and delivers long term organic growth.
Acquisition Conversion Retention
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Want to know how we can help grow your brand?

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