What is New Relic
For those uninitiated New Relic is the biggest player in a completely new class of analytics & monitoring tools for businesses, that they call the Digital Intelligence Platform.
New Relic’s core offerings are:
- Full Stack Visibility
- Built to Scale SaaS
- Real-time Analytics for Everyone
This gives businesses opportunities to use data in ways they’ve never been able to before, to rapidly development, optimise and improve their systems. This is done by collecting and presenting more data then any other monitoring solution, and utilising cloud infrastructure to make it available to the users in milliseconds.
New Relic is used by companies all over the world, a few of the larger ones that presented at FutureStack included:
- Ryanair – Declan Costello
- Ocardo – Anne Marie Neatham
- News UK – Harvey Shaw
- AWS – Ian Massingham
New Relic Applications
New Relic breaks down all of the powerful reporting in a discrete services, each with a clear purpose.
Opening Key Note
The opening key note was a chance to catch up some of the bigger bits of news from New Relic. Personally one of the mind blowing numbers as part of this presentation was that New Relic handles 1.5B Events and Metrics per Minute (more than most social networks).
New Relic Platform New Features
Next up Aaron Johnson (VP of Platform) and Nadya Duke Boone (Senior Product Manager) took to the stage to introduce the next big features coming to the New Relic Platform. Some of which were being launched on the day at FutureStack.
Industry Guest Presentations
We were lucky enough to see presentations from some very well known companies, that have been using New Relic to driver forward their businesses.
It’s incredibly interesting, learning how technology is being used, not just to solve old problems, but to find and identify problems that nobody knew existed.
I could honestly write a blog per presentation, they were of such high quality, and I may do that in the next few weeks. However, here are a selection of slides from their presentations:
New Relic Team & Product
The next group of sessions were led by the New Relic product team, and provided great detail and transparency on the ongoing work that New Relic are doing.
The first session, was geared around a practical example of DevOps and Critical Issue Resolution, and was led by Matt Flaming (VP Engineering) and Beth Long (Software Engineer). They used two examples 1 year apart, that showed the difference that a proper critical response process could have for end users. The first incident had customers and internal stakeholders fuming, whereas the later had customers being actively supportive of the situation, due to the perceived increase in responsiveness and communication from the New Relic team.
More New Relic New Features
So we’ve finally made it to the last session, held by Aaron Johnson (VP Product Management) and Nadya Duke Boone (Sr. Product Manager) to discuss more new features coming to New Relic’s Digital Intelligence Platform over the new few months.
Highlights include; Transaction Analytics which gives us a much needed deep dive into transaction data, Data Management Tools to allow us to define data retention to a high level of granularity, Customer Metric Grouping which is great for those of us who push our own metrics to New Relic, and Automatic Error Attribute Suggestions which links your errors to transaction data for quicker resolutions.