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020 8941 2364

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You are the expert when it comes to running your business, and we’ll equip you with the tools you need to make that business work online. Contact us today to see what we can do for you.

020 8941 2364

* Calls may be recorded for training and quality purposes.

Magento Support

Continuous Development and Support

Full Service Ecommerce Agency

The Gravytrain Magento Support options are highly flexible, and allow you to make use of any service that we offer; including Magento Development, Magento Design and User Experience, Ecommerce Consultancy, Magento Speed and Performance, and bespoke Magento Hosting Infrastructure.

Magento Community and Enterprise

We building and support many Magento CE and Magento EE sites, each month providing more functionality and new features to meet growing customer needs. Working with you to identify new opportunities and achieve sales and marketing targets, we provide a highly specialised extension to your company.

Flexibility and Expertise

Our developers and designers are highly skilled, and have worked with Magento for years. Most of our developers are multi-disciplined, and have experience across a range of web technologies. This means that you’re always getting the right person to work on your site.

Flexible Support for your Ecommerce Business

Magento Support Feature 10 Hour Plan 20 Hour Plan 40 Hour Plan 80 Hour Plan Pay As You Go
Guaranteed Hours per month 10h 20h 40h 80h 0h
Overflow Hours Up to 2h Up to 4h Up to 8h Up to 16h 0h
Service Desk Support Additional
Email Support Additional Additional
Telephone Support Hours Additional Additional
Support Reports Additional Additional
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Gravytrain Ltd
8 Waldegrave Road,
Teddington,
TW11 8GT

* Calls may be recorded for training and quality purposes.